{"xsrfToken":"f8f8948e6cd1e02c0d223e4c9feedc1c7aac29cb_lout","branding":{"id":"3","key":"cs","name":"Connect Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#012442","headerLinkHoverBGColor":"#012442","headerBadgeColor":"#012442"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"3","key":"cs","projectId":10004,"serviceDeskId":3,"name":"Connect Support","description":"<p>New user requests for TCA Connect must be requested by the user's manager and emailed to helpdesk@asburyauto.com.</p>\n<p>Please refer to the Announcements section on the Resources page in Connect for detailed information on the updated process for these requests.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"25","name":"Connect Support Request","descriptionHtml":"","callToAction":"Connect Support Request","introHtml":"<p>Need help with errors or others issues occurring in TCA Connect?</p>","icon":10524,"iconUrl":"https://tcadev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10524","groups":[8],"key":""},{"id":"36","name":"Order Brochures","descriptionHtml":"","callToAction":"Order Brochures","introHtml":"<p>Brochure Ordering Request</p>","icon":10565,"iconUrl":"https://tcadev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10565","groups":[8],"key":""},{"id":"38","name":"Order Chemicals and Supplies","descriptionHtml":"","callToAction":"Order Chemicals and Supplies","introHtml":"<p>Chemicals and Supplies Order Request</p>","icon":10566,"iconUrl":"https://tcadev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10566","groups":[8],"key":""},{"id":"32","name":"Add User Request","descriptionHtml":"","callToAction":"Add User Request","introHtml":"<p>Need an employee added to TCA Connect?</p>","icon":10525,"iconUrl":"https://tcadev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10525","groups":[],"key":""},{"id":"40","name":"MicroStrategy User Request","descriptionHtml":"","callToAction":"MicroStrategy User Request","introHtml":"<p>Requests for user setup in MicroStrategy</p>","icon":10503,"iconUrl":"https://tcadev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10503","groups":[],"key":""},{"id":"42","name":"User Provisioning","descriptionHtml":"","callToAction":"User Provisioning","introHtml":"","icon":10525,"iconUrl":"https://tcadev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10525","groups":[],"key":""},{"id":"33","name":"User Provisioning 1","descriptionHtml":"","callToAction":"User Provisioning 1","introHtml":"","icon":10525,"iconUrl":"https://tcadev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10525","groups":[],"key":""},{"id":"41","name":"User Update Request","descriptionHtml":"","callToAction":"User Update Request","introHtml":"<p>Need to update an existing user?</p>","icon":10532,"iconUrl":"https://tcadev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[],"key":""}],"reqGroups":[{"id":8,"name":"General"}],"orderMapping":{"8":[25,38,36]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=tcadev","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f8f8948e6cd1e02c0d223e4c9feedc1c7aac29cb_lout","baseUrl":"https://tcadev.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://tcadev.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"da98d1de-0766-46b0-9aca-35f8eb2b9afb","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}